ELEMENTS OF HUMAN RESOURCE MANAGEMENT JULY 2015 PAST PAPER
Exam year:July 2015

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Human resource management past paper

CRAFT CERTIFICATE IN HUMAN RESOURCE MANAGEMENT
MODULE I

SECTION A ( 32 marks)
Answer ALL the questions in this section in the spaces provided.
1. State three elements of the behavioral approach to human resource management
( 3 marks)
2. Outline four ways in which a human resource department may assist other functional
Departments in an organization. ( 4 marks)
3. State three characteristics of a formal group ( 3 marks)
4. Give three reasons that may make an organization display its human resource policies on its
Notice boards. ( 3 marks)
5. Outline four consequences that may be faced by an organization that does not comply to the
Gender balance requirements in employment. ( 4 marks)
6. Outline four goals that human resource management may aim to achieve in an organization
( 4 marks)
7. State two factors that may influence the behaviors of an individual employee in an
Organization. ( 2 marks
8. Give three reasons that may make a human resource manager keep employees training records
In an organization. ( 3 marks)
9. State four uses of human resource in an organization. ( 4 marks)
10. Give three reasons that make it necessary to dived the human resource to divide the human resource department into various
Sections. ( 3 marks)

SECTION B ( 68 marks)
Answer any FOUR questions in this section in the spaces provided.
11. (a) Explain four ways in which an organization may benefit from the existence of
Informal groups. ( 8 marks)
( b) Explain six ways in which a human resources manager may aging employees to
Cope with modern technology in an organization. ( 9 marks)
12. (a) Explain six ways through which an organization may ensure that computerized
Human resources records are not accessed by unauthorized persons. ( 9 marks)
(b) Highlight four factors that may determine the period of time which human resources
Records may be retained by an organization. ( 8 marks)
13. (a) Explain six factors that may enhance group cohesiveness in an organization ( 9 marks)
(b) Outline four responsibilities of the human resource manager in the payment of
employee salaries. ( 8 marks)
14. (a) Give six reasons for the increased importance of human resource management as a
Function in organization today. ( 9 marks)
(b) Highlight four managerial functions that a human resource department carries out in
An organization. ( 8 marks)
15. (a) Bora Poa limited operates without human resources policies. Outline six
consequences that the organization is likely to face from this practice.( 9 marks)
(b) Elton mayo’s human relation theory has contributed to human resources
management in several ways. Highlight four such ways. ( 8 marks)


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